LeadGuard by UpWeb, Legal Centre

Subprocessors

Responsible entity:
UpWeb Pty Ltd
Document:
subprocessors, v1.0
Effective:
2026-07-15
Last updated:
2026-07-15

LeadGuard by UpWeb uses the following third-party providers to run the service. This list is incorporated into the DPA. Where reasonably practicable, we aim to publish material changes at least 30 days before a new provider begins processing customer data.

1. Current subprocessors

ProviderRoleRegionPurpose and data
SupabaseManaged Postgres database, authentication, private storage and Edge FunctionsOceania, Sydney (Australia)Stores LeadGuard account, site, pathway, monitoring, alert, support, billing-identifier and other application data. Sends transactional authentication emails.
Cloudflare Workers (application hosting)Edge-based application hosting and server-function runtimeGlobal edge; customer traffic is served from the nearest available Cloudflare regionHosts the LeadGuard web application and server functions.
LovableConnector gateway and related application infrastructureProvider-managedProvides the connector gateway used for authorised third-party API access from LeadGuard server code.
StripePayment processing and subscription administrationUnited States and global; customer data may be processed in multiple regions per Stripe's termsProcesses card payments and manages subscription lifecycle. LeadGuard stores Stripe customer and subscription identifiers only; it does not receive or store payment-card numbers. Stripe may send receipts and billing lifecycle messages.
Google (Google Cloud, Google Workspace)Google OAuth sign-in; Gmail as the sender of monitoring alert emails via the LeadGuard n8n workflowGlobal, per Google's termsGoogle OAuth is offered as a sign-in option. Gmail is used by the n8n monitoring-alert workflow to send alert emails to customers.
n8n (self-hosted by UpWeb)Workflow orchestration for pathway discovery, monitoring and alert deliveryGermany (Karlsruhe metropolitan area), hosted at upweb-n8n.com on Netcup infrastructureRuns the monitoring and alert workflows. Execution logs are retained for 3 days. Workflows are designed not to include submitted website form-field values or payment-card details.
Netcup GmbHHosting provider for the self-hosted n8n instanceGermanyProvides the servers on which the LeadGuard n8n instance runs.
ApifyBrowser-based synthetic monitoring providerEuropean Union (per Apify's terms)Performs browser-based reachability checks on customer pathways from within the n8n monitoring workflow. Receives the target page URL, pathway metadata, check instructions and returns browser-check evidence. Active monitoring is designed not to submit real forms, make bookings, place calls, send emails or complete payments.

2. Change notifications

We update this page when we add or replace a material subprocessor. Business customers can request email notification of material changes by contacting team@upweb.com.

Contact

Questions about this document can be sent to the LeadGuard team.

  • Entity: UpWeb Pty Ltd (ABN 85 613 036 918, ACN 613 036 918).
  • Trading as: LeadGuard by UpWeb.
  • Location: Central Coast, New South Wales, Australia.
  • All enquiries (privacy, security, legal, support): team@upweb.com.
  • Legal notices: may be sent electronically to team@upweb.com.